Outsourced resourcing should be easy. But it often falls short because traditional recruiters have never worked in IT environments. Obtaining and passing on large numbers of CVs may be their stock-intrade, but concepts such as requirements capture, service definition, governance and people management are alien to them.
Many agencies simply put forward staff found by keyword searches from databases; the recruiter has little or no knowledge of a candidate’s true capabilities or suitability for the job. What can seem like a cost-effective solution can end up requiring unforeseen training and management.
And with nobody to underwrite the quality of work, the levels of risk and exposure are obvious. IT managers turn to contractors to avoid the overhead of full-time staff and to meet variable peak demand. But if contractors change frequently, what happens to continuity and retention of IP and skills development?
These hidden costs of attrition can rapidly increase expenditure when using traditional agencies. In a transitional, turbulent and unregulated market, poor quality resourcing can actually increase cost pressures and the management burden on you.
Charterhouse managed resourcing solutions can overcome these difficulties. Read more here.
