At Charterhouse, our job is to make sure your business receives the resource solution it requires, not simply CVs.
We’re experienced IT practitioners ourselves, with a strong track record of delivering large-scale projects and managing extensive teams of IT specialists in design, delivery and support.
We make sure you deliver quality services through careful selection and onsite hands-on management of our people, ensuring the solution we’ve implemented works as intended. Charterhouse’s managed service approach means that every employee or associate placed through Charterhouse is an ambassador for our brand; we underwrite their performance and manage them to deliver results that meet your timescales and budget. We invest in keeping their skills up-to-date and encourage continuous professional development, reducing turnover and improving continuity. Our contractor-care delivers client quality.
Charterhouse has real depth of experience in vertical sectors such as telecoms, financial services and public sector; in many cases we supply entire teams who have worked extensively in, and who are familiar with, the demands of these specialist environments.
Best practice
Because we’re something other than a clearing house for CVs, the cost benefits of using Charterhouse are most apparent when we are engaged early in the process.
We’ve lived through managing major projects for blue chip firms, and we’re often able to recommend more efficient and cost-effective ways of resourcing. For example, it may be advantageous to recruit a team locally and train them, rather than drawing on people with existing skills who live further away and who are more likely to leave before the project is complete.
Using our experience, we can assess each situation and advise on appropriate solutions. This free service is part of our routine engagement approach.
All Charterhouse clients are assigned an account director with an IT background. This ensures that any issues arising during the course of an engagement are understood and can be resolved rapidly.
Even if you haven’t knowingly worked with Charterhouse, you may have met some of our people. We’ve been embedded for some years with big-name vendors and systems integrators in the UK, working under their own brands to deliver end user services for which they do not have in-house resource.
How we work
Intelligent talent management
Our service delivery management team regularly undertakes site visits to provide hands on management of Charterhouse staff. Our Charterhouse team-based activities ensure that every one of our employees exhibits the ethos of our business, with a professional, can-do attitude.
Technical quality assurance
Not only do we underwrite the fact that individuals have the skills to do the job, we also have the ITIL and governance skills to deliver solutions indistinguishable from those of major OEMs and consulting firms. Naturally, we carry ISO 9001 certification.
Skills flexibility
Charterhouse can provide complementary and supplementary skills working alongside your in-house team.
Protection from project slippage
Charterhouse can provide ‘drop-in’ project management assistance to rescue technical and commercial aspects of a project.
Commercial flexibility
We tailor each engagement to help you meet your needs as effectively as possible. Through our experience we can often advise on more cost-effective ways of resourcing a particular project and minimising attrition.
