Because of its unique business model, Charterhouse is able to provide full ongoing support to clients requiring ongoing operational management following virtualisation, consolidation, storage and backup projects.
Using our managed resourcing model, contracted or permanent staff, we have help you in areas such as:
ITIL-based design and implementation of processes to optimise performance through continuous improvement.
Support and administration, providing 2nd, 3rd and 4th line technical support and administrators in all technologies.
Interim operations management, able to manage day-to-day operations and to contribute on strategic issues and business objectives against KPIs.
Helpdesk services: 24x7 call logging and technical resources, managed according to service level agreements.
